We recognise that changing a system can be a daunting task, that’s why we work hand-in-hand with you to get your information transferred smoothly and ensure that your staff have the confidence to take the fullest advantage of our market leading payroll software, Star Payroll Professional.
But we don’t stop there…
We know that our success is based on your success and recommendations to others – that’s why we always listen closely to our clients through regular and on-going dialogue to ensure that Payroll Professional always meets your needs. This collaborative effort includes one-one client care meetings, Focus Group sessions, web surveys, email, and national roadshow workshops – we are with our clients throughout the ever changing world of payroll.
Star recognises the importance of first class training to enable you to get the most out of your Payroll Professional software. Whether provided on-site or remotely through webinars and videos, the aim is to keep you up and running as efficiently as possible, and our ongoing training programme is designed to ensure that you’re kept up to speed with developments in payroll rules and legislation, as well as new product features.
Last but not least, our dedicated support team of payroll specialists is always on hand to provide a full support service via email, internet portal and direct to helpdesk hotline. You can be sure that any issues you may have are dealt with as quickly and efficiently as possible. We never forget you have a business to run!
“We have worked with Star since we commenced our payroll bureau service some 18 years ago, and have never had any cause to consider changing software. We have found that they constantly strive to improve the software, but changes are always fully tested prior to implementation, so that as an end user we have confidence that we can upgrade without fear of downtime due to software glitches. Their training is high quality and we would have no hesitation in recommending their payroll software.”
Peter Farley, Director of Finance, Spofforths LLP
“We have been using Payroll Professional for over 20 years. It offers exactly the functionality and flexibility and ease of use a payroll bureau requires. Star are continually developing the product to meet their clients' needs and keep ahead of the competition. We have recently promoted the ePayslip facility to our clients. Quick and easy to use, it has been well-received. I would not hesitate to recommend Star to others.”
Elaine Hall, Payroll Manager, Peters Elworthy & Moore
